WE ARE IN THIS TOGETHER – COVID 19

WE ARE IN THIS TOGETHER – COVID 19

 

WE ARE IN THIS TOGETHER – COVID 19

The health, safety and well being of our guests and the team at Te Vara Nui is our highest priority.

We are readying ourselves to ensure that when travel is permitted, you will be looked after during your stay.

By following the guidance of the World Health Organisation (WHO) as well as measures recommended by Ministries of Health, we will ask our staff and guests to work together…

Some of these new steps will be:              

  • Social distancing in shared areas
  • Increased hand hygiene practises…including staff use of gloves
  • Hand sanitiser stations
  • Contactless check in
  • Frequent disinfecting and cleaning of public areas

Whenever you are ready (and able) to travel, we are ready to welcome you with our Kia Orana spirit and our Kia Orana Promise.

 

See you soon!

Deposit and Cancellation Information

Please note that we will charge your credit card closer to the Night.
PLEASE ALSO NOTE THAT RATES AND COST OF RETURN TRANSFERS ARE SUBJECT TO CHANGE









CANCELLATION POLICY
Cancellations made 24 hours prior to tour– No cancellation fees apply
Between 13 Hours & 24 Hours prior to tour– 25% of total Tour cost will be charged
12 Hours or less prior to tour– 50% of Tour cost will be charged
No Shows– 100% of Tour price will be charged – no refunds









CANCELLATION POLICY - tour group bookings
Cancellations made 24 hours prior to tour– No cancellation fees apply
Between 13 Hours & 24 Hours prior to tour– 25% of total Tour cost will be charged
12 Hours or less prior to tour– 50% of Tour cost will be charged
No Shows– 100% of Tour price will be charged – no refunds