| Deposit and Cancellation Information |
Please note that we will charge your credit card closer to the Night.
PLEASE ALSO NOTE THAT RATES AND COST OF RETURN TRANSFERS ARE SUBJECT TO CHANGE
| CANCELLATION POLICY |
| Cancellations made 24 hours prior to tour | – No cancellation fees apply |
| Between 13 Hours & 24 Hours prior to tour | – 25% of total Tour cost will be charged |
| 12 Hours or less prior to tour | – 50% of Tour cost will be charged |
| No Shows | – 100% of Tour price will be charged – no refunds |
| CANCELLATION POLICY - tour group bookings |
| Cancellations made 24 hours prior to tour | – No cancellation fees apply |
| Between 13 Hours & 24 Hours prior to tour | – 25% of total Tour cost will be charged |
| 12 Hours or less prior to tour | – 50% of Tour cost will be charged |
| No Shows | – 100% of Tour price will be charged – no refunds |
Important Notice:
While every effort is made to provide a safe and enjoyable experience, Te Vara Nui Ltd accepts no responsibility for injury, illness, or loss that may occur during your visit.
This includes accidents involving walkways, steps, rocks, ponds, waterfalls, or other natural features, as well as any food or beverage-related sensitivities or adverse reactions. Participation in all shows, activities, and use of facilities is at guests’ own risk.
Te Vara Nui Village offers guest transfers, which may be provided directly by our team or coordinated through trusted local transport partners. While we take care to ensure a safe and comfortable journey, all transfers are undertaken at the guest’s own risk.Te Vara Nui Ltd cannot accept responsibility for any injury, delay, loss, or inconvenience that may occur during transport to or from our venue, whether the service is provided by us or on our behalf.
Guests arranging their own transport remain fully responsible for their arrival and departure.
Governing Law & Jurisdiction
All bookings, visits, and participation in services or activities provided by Te Vara Nui Ltd are governed by the laws of the Cook Islands.
Any dispute, claim, or legal proceeding arising from your visit shall be subject to the exclusive jurisdiction of the courts of the Cook Islands.
By proceeding with your booking or entering the premises, you agree to be bound by this legal framework.
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